Q: I have already set myself to be in the sales profession three years from now. During this present moment, I want to prepare myself so that I can definitely be successful. I am deeply concerned about my ‘stunted’ personality of which I have to work hard on, which my many years in IT has taken its toll on me. Do you think I am right to work on this or are there more important areas to work on?
A: Certainly a good sales personality has greater ‘exuberance’ than a ‘stunted’ one for this sets you apart from others as well as attracts people to you due to your high energy and enthusiasm.
Developing an charismatic personality should start with confidence building to gain courage to meet people at all levels. This alone can open up a whole vista of opportunities for you. The fastest way to do this is to go out and practise meeting as many people as possible. Soon, you will find it very easy and natural to talk with anyone.
Next is to work on your speaking skill. Learn to speak with passion and conviction with every word coming out from your heart rather than just from your head. Watch some videos, or join a speaking club, or any other platforms to learn to speak well.
The third one is in your social skills; learn to exude warmth, friendliness and care when with people. Balance this up with the learning of humility that will open up your mind to listen to other people’s views and feedback regardless whether you are right or they are wrong. Doing this well will keep and grow your connection with people.
Last but not least is to build a positive outlook that believes there is plenty out there for everyone; a generous spirit to give than just to take and the determination to always want to improve yourself.
POWERFUL QUESTIONS
- How do you want your customers to experience you?
- Which areas of your personality can support you in this?
- Which ones do you want to have more of?
- Where can you sharpen your skills in these areas?
Corporate Coach Academy (CCA) has groomed thousands of top executive coaches in Malaysia since 2003. It offers the best leadership coaching programs accredited by ICF and corporate coaching services.