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BECOMING A SUCCESSFUL GENERAL MANAGER
Q: Recently, I received news that I would be promoted to be the new general manager. Although I am very happy with the recognition given …
WAYS TO HANDLE CONFLICTS
Q: I am not sure if it is better to face or run away from conflicts with people, especially those that seriously impact my private …
A MATTER OF CONNECTION
Q: For a while now, I have been working on enhancing my powers of persuasion so that people can respect me and do what I …
WHAT MAKES A GOOD WORKPLACE?
Q: I feel I am running my organisation well because I already have many things in order: an inspiring business mission, a sound operating plan …
STRENGTHEN THE INNER SELF FIRST
Q: Since young, giving presentations has never been my cup of tea. Due to this, I did not attempt to improve my speaking skills or …
HOW CAN YOU BE AN EXTRAORDINARY LEADER
Q: For three years now as a CEO, I have been able to deliver a fair amount of value to my organisation which makes shareholders …
IMPROVE INTERNAL CUSTOMER SERVICE FIRST
Q: Providing good customer service has always been our top priority. We even have a strong reward system to motivate our people to be the …
My First Coaching Experience
Written by Estee Chong I’ve known Terine since I was 18. She was the first friend that I had in college where the both of …
Choosing the Right Coach Training Program
You might find this article especially helpful if you are planning to take up a coach training program to become a coach and not want …
Are you listening, Coach?
By Loi Lye Eng Are you listening, Coach?Or are you busy thinking about the next question to ask? If your coaching journey is anything similar …
Finding The Coach In Me
By Ooi May Lee I have been in Human Resources for the past 25 years, exposed to various industries ranging from manufacturing, FMCG sales & …
A Better Person For A Better Coach
Written by Chong Sook Leng Over the course of my goal to become PCC credentialled by ICF – I was not just clocking up the …