Amy, (a coach) has a way to make Mary (a client) feel so relaxed and comfortable when she is being coached by her. According to Mary, “Amy just has a ‘magical’ way to make me trust her so much that I continue telling her those things I have never shared with anyone before”.
Asked why she does this, she said “I guess it’s the way Amy gives me the space to express myself without making any judgments on what I am saying no matter how ridiculous and unreasonable I am”. She continues, “By nature, I am a rather private person who does not simply share with people but I don’t know why I go against my principles with her”. However, Mary admits that “Somehow, I let myself go without fear or embarrassment to not only tell her what I feel but also challenge my thinking as well because she turns herself into a ‘mirror’ for me to take a real look at myself, which makes things much clearer for me when I reflect on what I am saying. I have full trust in her because of the greatest respect she shows to me”.
This account given by Mary says a lot about Amy, a Master Coach who is rather extraordinary in both her people skills and coaching skills. A Master Coach is much more than certified coaches who are operating at an associate or professional level.
What are their special abilities?
1. They do not have to follow a coaching structure, model, or a pre-determined strategy. They are guided more by the energy and spirit of the conversation and do what matters in the moment. Due to this, they do not need to work harder than the client, who is doing most of the talking and doing. The Master Coach does not have to push, throw hints, and think of the right questions to ask because everything they do are done in the moment.
2. They build superb connection with the client which makes the relationship so sacred. The client knows that it is their show and thus, becomes responsible to own a great show for themselves. The client fully trusts their coach who represents their inner voice and conscience. Unlike ordinary coaches, the Master Coach stays in their client’s background and not in the forefront, allowing the client to do their thinking and committing to their actions.
3. A Master Coach listens more intently than the average coach even though all coaches are aware that they need to listen more than talk. They display the highest degree of curiosity and interest as they are able to stay centred on the person instead of the issue. The Master Coach train themselves to develop their listening skills to an intuitive level that will open up a pathway of opportunities and possibilities.
4. As the Master Coach operates without an agenda and is in no hurry to get to the solution, nothing can take her away from this focus. In such a state, the client is equally drawn into this deep concentration that raises her self-awareness for self-realisation to take place.
5. The client learns more about herself and develops her self-generative capability to not only solve her immediate problem but also helping herself to manage other areas of her life more successfully as she develops greater independence to manage herself. The client becomes fully empowered to move forward in their situation with courage, capability and commitment.
What Happens during Mastery Coaching?
Throughout the conversation, the Master Coach ‘dances’ with their client in the most graceful manner like two expert dancers weaving through the dance hall in full trust with one another, and knowing how to respond to one another without any pre-conceived plan on what to do next. Such is the ‘chemistry’ that is so skilfully concocted that nothing seems impossible. What a beautiful journey that is so well laid out for the client.
In such a sublime state, the Master Coach helps their client to reach the highest level of self-empowerment. There is no need for many questions, just a few short and simple ones to propel the client forward on their own. There is no need to be in a hurry; every step is well-paced and goes deep for the client to do her self-reflection.
The result is the client is relaxed and enjoying every part of the process while the coach works in the background facilitating this masterful coaching process. One door after another opens up in the client’s mind as they began to imagine what is possible for themselves.
This makes the Master Coach so powerful in their coaching that makes them a class of their own. Our Certified Master Coach (CMC) program is conducted only once a year and you will be personally coach-mentored by Dr Michael Heah, Father of Coaching.